Our Policies

Hotel Policy

Sun Rise Eco Homes

Hotel Policy

  1. Check-In and Check-Out
    • Check-In Time: 12:00 PM
    • Check-Out Time: 11:00 AM
    • Early check-in or late check-out is subject to availability and may incur additional charges.
  2. Booking and Cancellation
    • Advance Booking: A minimum of 50% advance payment is required to confirm a reservation.
    • Cancellation Policy: Please contact the hotel for details regarding cancellation charges and refund eligibility.
    • Modification: Changes to bookings are subject to availability and may involve additional charges.
  3. Identification Requirements
    • Guests must present a valid government-issued photo ID (such as Aadhaar, Passport, or Driving License) at the time of check-in.
    • Non-resident foreign guests must present a valid passport and visa.
  4. Children and Extra Beds
    • Children under 5 years stay for free when using existing bedding.
    • Extra beds are available on request for an additional charge.
    • Maximum capacity for extra beds in a room is one.
  5. Smoking and Alcohol
    • Smoking: Smoking is strictly prohibited in all indoor areas. Designated smoking zones are available outdoors.
    • Alcohol: Guests are permitted to consume alcohol in their rooms, but no alcohol will be served or allowed in public areas.
  6. Pets
    • Pets are allowed.
  7. Payment Methods
    • The hotel accepts payments via cash, credit/debit cards, and bank transfers. UPI and online payment options are also available.
  8. House Rules
    • Quiet Hours: Please observe quiet hours from 10:00 PM to 7:00 AM for the comfort of all guests.
    • Damages: Guests will be held responsible for any damage to hotel property during their stay.
    • Behavior: Any unruly or disruptive behavior will result in immediate removal from the property, and no refunds will be issued.
  9. Liability
    • The hotel is not responsible for loss, theft, or damage of personal belongings. Guests are encouraged to use the in-room safe for valuables.
    • The hotel is not liable for any personal injury, loss, or damages incurred during the stay, including any events occurring outside the hotel premises.
  10. Parking
    • Free on-site parking is available. The hotel is not responsible for any damage or theft of vehicles parked on the premises.